PRIVACY POLICY
The African American Alliance for Homeownership (AAAH) respects your privacy and is committed to protecting the personal information of our website visitors, program participants, donors, partners, and community members. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website or interact with our services.
AAAH is a nonprofit organization committed to helping individuals and families obtain, retain, maintain, and sustain homeownership. We collect personal information only when you voluntarily provide it to us or when it is necessary to provide our programs, services, communications, or support.
Information We Collect
Information You Provide Voluntarily
AAAH may collect personal information when you choose to provide it, including when you:
-
Contact us through email, phone, or website forms
-
Request housing counseling, energy efficiency services, home repair assistance, or other programs
-
Register for events, workshops, or community activities
-
Subscribe to communications or newsletters
-
Make a donation
-
Submit questions, feedback, or requests for assistance
Depending on your interaction with AAAH, information collected may include your name, contact information, household information, service-related information, or other details needed to respond to your request or provide services.
AAAH only collects information necessary to support our mission, comply with program requirements, improve services, and communicate with you.
Non-Personal Information We Collect Automatically
When you visit the AAAH website, certain non-identifying information may automatically be collected through website hosting services, analytics tools, or standard web technologies.
This information may include:
-
Internet domain or IP address
-
Browser type and device information
-
Operating system
-
Date and time of website visits
-
Pages visited and website activity
-
Referring website address (if you arrived through another website)
This information does not identify individual visitors. AAAH uses this information to understand website usage, improve accessibility and performance, maintain website security, and improve the user experience.
How We Use Your Information
AAAH may use information collected to:
-
Provide housing counseling, energy efficiency, home repair, and community programs
-
Respond to questions and requests
-
Communicate about programs, services, workshops, and events
-
Maintain accurate program records
-
Meet grant, funding, reporting, and compliance requirements
-
Improve our programs and services
-
Protect against fraud, misuse, or security threats
AAAH does not sell, rent, or trade personal information.
Donor Information
AAAH values the trust of our donors. Donor information is used to process contributions, provide acknowledgments, maintain records, and communicate regarding AAAH programs and activities.
AAAH does not sell or share donor information with outside organizations for marketing purposes.
Program Participant Information
As a housing counseling agency and community service provider, AAAH may collect personal information required to deliver services and meet funding requirements. Certain programs may require documentation related to household eligibility, income, housing status, or other program-specific information.
AAAH takes reasonable steps to protect participant information and limits access to authorized staff, contractors, and partners who require access to provide services or fulfill program responsibilities.
Email Communications
If you contact AAAH by email, your email address and any information included in your message may be used to respond to your request.
Email communication may not be completely secure. Please avoid sending sensitive personal information through email unless specifically requested through an approved AAAH process.
Sharing of Information
AAAH does not sell personal information.
We may share information only when necessary, including:
-
With authorized staff and service providers supporting AAAH programs
-
With government agencies, funders, or grant partners when required for program reporting or compliance
-
With contractors or partners assisting with approved services
-
When required by law or legal process
AAAH takes reasonable steps to ensure information is handled appropriately by individuals and organizations that support our work.
Third-Party Websites and Services
The AAAH website may contain links to external websites, including partner organizations, service providers, and community resources. AAAH is not responsible for the privacy practices, security, or content of external websites.
We encourage visitors to review the privacy policies of any third-party website before providing personal information.
Cookies and Website Technologies
AAAH’s website may use cookies or similar technologies to improve website functionality, analyze website traffic, and enhance user experience.
You may adjust your browser settings to limit or disable cookies; however, some website features may not function properly.
Security
AAAH uses reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or misuse.
While we work to protect information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Children’s Privacy
AAAH does not knowingly collect personal information from children under the age of 13 through our website without appropriate consent.
Parents or guardians who believe a child has provided personal information may contact AAAH to request review or removal of that information.
For more information about children’s online privacy protections, visit the Federal Trade Commission website at www.ftc.gov.
Your Privacy Rights
Depending on your interaction with AAAH and applicable laws, you may have the right to:
-
Request information about how your personal information is used
-
Request corrections to inaccurate information
-
Ask questions about our privacy practices
To submit a privacy-related request, contact AAAH using the information below.
Changes to This Privacy Policy
AAAH may update this Privacy Policy periodically to reflect changes in our programs, website practices, legal requirements, or organizational needs.
Any significant changes will be posted on this website with an updated effective date.
Contact Us
If you have questions, concerns, or comments about this Privacy Policy, please contact:
African American Alliance for Homeownership (AAAH)
825 NE 20th Avenue, Suite 100
Portland, OR 97211
Phone: 503-595-3517
Email: info@aaah.org
The African American Alliance for Homeownership (AAAH) respects your privacy and is committed to protecting the personal information of our website visitors, program participants, donors, partners, and community members. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website or interact with our services.
AAAH is a nonprofit organization committed to helping individuals and families obtain, retain, maintain, and sustain homeownership. We collect personal information only when you voluntarily provide it to us or when it is necessary to provide our programs, services, communications, or support.
Information We Collect
Information You Provide Voluntarily
AAAH may collect personal information when you choose to provide it, including when you:
-
Contact us through email, phone, or website forms
-
Request housing counseling, energy efficiency services, home repair assistance, or other programs
-
Register for events, workshops, or community activities
-
Subscribe to communications or newsletters
-
Make a donation
-
Submit questions, feedback, or requests for assistance
Depending on your interaction with AAAH, information collected may include your name, contact information, household information, service-related information, or other details needed to respond to your request or provide services.
AAAH only collects information necessary to support our mission, comply with program requirements, improve services, and communicate with you.
Non-Personal Information We Collect Automatically
When you visit the AAAH website, certain non-identifying information may automatically be collected through website hosting services, analytics tools, or standard web technologies.
This information may include:
-
Internet domain or IP address
-
Browser type and device information
-
Operating system
-
Date and time of website visits
-
Pages visited and website activity
-
Referring website address (if you arrived through another website)
This information does not identify individual visitors. AAAH uses this information to understand website usage, improve accessibility and performance, maintain website security, and improve the user experience.
How We Use Your Information
AAAH may use information collected to:
-
Provide housing counseling, energy efficiency, home repair, and community programs
-
Respond to questions and requests
-
Communicate about programs, services, workshops, and events
-
Maintain accurate program records
-
Meet grant, funding, reporting, and compliance requirements
-
Improve our programs and services
-
Protect against fraud, misuse, or security threats
AAAH does not sell, rent, or trade personal information.
Donor Information
AAAH values the trust of our donors. Donor information is used to process contributions, provide acknowledgments, maintain records, and communicate regarding AAAH programs and activities.
AAAH does not sell or share donor information with outside organizations for marketing purposes.
Program Participant Information
As a housing counseling agency and community service provider, AAAH may collect personal information required to deliver services and meet funding requirements. Certain programs may require documentation related to household eligibility, income, housing status, or other program-specific information.
AAAH takes reasonable steps to protect participant information and limits access to authorized staff, contractors, and partners who require access to provide services or fulfill program responsibilities.
Email Communications
If you contact AAAH by email, your email address and any information included in your message may be used to respond to your request.
Email communication may not be completely secure. Please avoid sending sensitive personal information through email unless specifically requested through an approved AAAH process.
Sharing of Information
AAAH does not sell personal information.
We may share information only when necessary, including:
-
With authorized staff and service providers supporting AAAH programs
-
With government agencies, funders, or grant partners when required for program reporting or compliance
-
With contractors or partners assisting with approved services
-
When required by law or legal process
AAAH takes reasonable steps to ensure information is handled appropriately by individuals and organizations that support our work.
Third-Party Websites and Services
The AAAH website may contain links to external websites, including partner organizations, service providers, and community resources. AAAH is not responsible for the privacy practices, security, or content of external websites.
We encourage visitors to review the privacy policies of any third-party website before providing personal information.
Cookies and Website Technologies
AAAH’s website may use cookies or similar technologies to improve website functionality, analyze website traffic, and enhance user experience.
You may adjust your browser settings to limit or disable cookies; however, some website features may not function properly.
Security
AAAH uses reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or misuse.
While we work to protect information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Children’s Privacy
AAAH does not knowingly collect personal information from children under the age of 13 through our website without appropriate consent.
Parents or guardians who believe a child has provided personal information may contact AAAH to request review or removal of that information.
For more information about children’s online privacy protections, visit the Federal Trade Commission website at www.ftc.gov.
Your Privacy Rights
Depending on your interaction with AAAH and applicable laws, you may have the right to:
-
Request information about how your personal information is used
-
Request corrections to inaccurate information
-
Ask questions about our privacy practices
To submit a privacy-related request, contact AAAH using the information below.
Changes to This Privacy Policy
AAAH may update this Privacy Policy periodically to reflect changes in our programs, website practices, legal requirements, or organizational needs.
Any significant changes will be posted on this website with an updated effective date.
Contact Us
If you have questions, concerns, or comments about this Privacy Policy, please contact:
African American Alliance for Homeownership (AAAH)
825 NE 20th Avenue, Suite 100
Portland, OR 97211
Phone: 503-595-3517
Email: info@aaah.org